Shipping Policy

At Tuckix, we work hard to make sure your order is processed and delivered safely and efficiently. This Shipping Policy explains our available shipping options, costs, and what you can expect after placing an order.

Shipping Options & Rates

We currently offer the following shipping options:

Standard Shipping

Orders between $0 and $49.98 qualify for Standard Shipping at a flat rate of $5.98.

Free Shipping

Orders between $49.99 and $99.99 qualify for FREE Standard Shipping.

No shipping fee will be charged for eligible orders.

VIP Fast Shipping

For customers who would like a faster delivery option, VIP Fast Shipping is available for orders from $0 to $86.98 for an additional $10.98.

VIP Fast Shipping is an optional shipping upgrade and is subject to availability at checkout.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or holidays will generally begin processing on the next business day.

During promotional events, holidays, or periods of unusually high order volume, processing may take slightly longer.

Shipping Time

After your order has been processed and shipped, the estimated delivery time will depend on your destination and selected shipping method.

Please note that estimated delivery times are not guaranteed and may be affected by factors outside of our control, including:

• Weather conditions

• Carrier delays

• Public holidays

• Customs clearance

• Incorrect or incomplete shipping information

• Unexpected transportation delays

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information when available.

You can use the tracking number to monitor your package throughout the delivery process.

Please allow some time for tracking information to become active after your package has been shipped.

Shipping Address

Please make sure your shipping information is accurate and complete before placing your order.

If you notice an error in your shipping address, please contact us as soon as possible at:

customer@tuckix.com

We will do our best to assist you before your order is shipped. However, once an order has been processed or shipped, we may not be able to modify the shipping address.

Tuckix is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

Delayed or Missing Packages

If your package appears to be delayed, please first check the tracking information provided by the shipping carrier.

If the tracking information shows that your package has been delivered but you have not received it, please check with household members, neighbors, your local delivery area, or the carrier.

If you still cannot locate your package, please contact us at customer@tuckix.com, and we'll do our best to assist you.

Lost or Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photos of the package and the damaged item.

For packages that appear to be lost in transit, please contact our customer service team so we can review the shipment status and help determine the appropriate next steps.

Customs, Duties & Taxes

For international orders, additional customs duties, taxes, or other fees may apply depending on the destination country.

Any applicable customs duties, import taxes, or local fees are the responsibility of the customer unless otherwise stated at checkout.

Tuckix does not control customs procedures or the amount of fees charged by local authorities.

Contact Us

If you have any questions about shipping, delivery, or your order, please contact our customer support team:

Email: customer@tuckix.com

We typically respond within 24–48 business hours.

Thank you for choosing Tuckix. We appreciate your business and are committed to making your shopping experience as smooth as possible.